Our ISO Quality Policy
At the Seed Laboratory at Iowa State University, we are committed to exceeding your expectations by offering the highest-quality seed testing services in the industry. We are also committed to a strategy of continual improvement of our laboratory's operation.
- Your samples will be tested quickly and accurately.
- If you have special testing or reporting needs, we will do our best to meet them.
- We will alert you in a timely manner concerning problems or special circumstances regarding your samples.
Our Goal is 100% Customer Satisfaction.
At the ISU Seed Lab,
we're big enough to handle large-volume testing,
yet small enough to meet your unique needs.
How To Submit A Sample for Testing
Place your samples in a padded box or envelope and ship to:
ISU Seed Laboratory
109 Seed Science Center
2115 Osborn Drive
Iowa State University
Ames, Iowa 50011-1050.
Questions? Contact Customer Service at 515-294-6826 or email firstname.lastname@example.org.
Web Locker Secure Online Reporting Service
In addition to our other services, the ISU Seed Lab provides a friendly online service for checking your sample testing status as well as your results. You can access your sample information and download it as an Excel spreadsheet or as a text file. By selecting our Web Locker Online Reporting Service, you can easily review your report as it prints in our laboratory. Finally, you can rest easy knowing that your testing data is stored securely on our server. If you have any questions about this service, please contact our Customer Service Representative Cherie Hill by email at email@example.com or by phone at 515-294-6826.
To apply for an Web Locker Online account, email the following information to: firstname.lastname@example.org
- Company name,
- Contact name,
- Email address,
- ISU Seed Lab account number, and the
- Password you would like for your Seed Lab account.
You will be contacted as soon as your account is made active.
For more detailed information about our Web Locker Online Reporting Service, visit: Web Locker Online Services